Hit the Windows key and search and open Device Manager again. You can use the USB root hub to fix the computer can’t recognize USB drive issue. Most computers have multiple root hubs to share data across multiple devices. The USB root hub is the software driver that allows you to connect multiple USB devices to your computer. If you are using a Type-C dongle to connect a USB device then make sure it’s high-quality and works fine without any issues. To avoid a possible conflict among devices, it is suggested that you disconnect other USB devices like mouse and keyboard and see if the device that you intend to use works. Too many USB devices connected to the same computer might create a conflict leading to USB devices being not recognized by Windows 10 computers. ![]() Restart your PC and try connecting the USB device again to the Windows machine.
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